Privacy Policy

Superfood of Africa Limited Privacy Policy

Our contact details

Name: Superfood of Africa Ltd

Address: Flat 102 Hoey court, London E33TR

Phone Number: +44 7852 671 766

E-mail: info@superfoodofafrica.com

 

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details, when available)
  • Email addresses

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us indirectly by you when you purchase our products on Paypal.

We use the information that you have provided on Paypal in order to ship your order to you, provide you with update on your order and send you feedback requests and updates on our products

We do not share this information with a third party.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: Contract and Consent

(b) We have a contractual obligation.

(c) We have a legitimate interest.

 

How we store your personal information

Your information is securely stored and encrypted to prevent from unauthorized access.

If you have any concerns about our use of your personal information, you can make a complaint to us by email (info@superfoodofafrica.com)

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [insert email address, phone number and or postal address] if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at our address above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk